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đŸ‘„ Adding and Managing Users in Your Account

Owners and admins can add, edit, and remove users in Settings > Team, and set Admin or Staff permission per facility.

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Written by Support Anthuria

Owners and admins can add, edit, and remove users directly in Anthuria. Permissions are set per facility, so one person can be an Admin at one building and Staff at another.

Permission levels

Owner. Full access to the account. One Owner per account.

Admin. Add, edit, and remove users. Set Admin or Staff at any facility on the account.

Staff. Use Anthuria at their assigned facilities. Cannot manage other users.

Permission is assigned per facility, not per account. When you add or edit someone you pick their facilities first, then set Admin or Staff for each one.

Opening your team list

  1. Click your name in the bottom left corner of Anthuria.

  2. Click Settings.

  3. Click Team.

You will see every user on your account with their name, email, permission level, and facility count. Use the search box to find a specific person, or Filters to narrow the list. Larger accounts span several pages, so search rather than scrolling.

To leave Settings, click Back to Anthuria at the top of the sidebar.

Adding a user

  1. In Settings > Team, click Add user in the top right.

  2. Enter the user's Email and Name. Phone is optional.

  3. Under Facilities, check every facility this person should have access to.

  4. For each checked facility, click Admin or Staff on the right side of the row. To set one level everywhere at once, use Set all to Admin or Set all to Staff above the list.

  5. Click Add user.

Copy the temporary password before you close the window.

Anthuria then shows the new user's email and a temporary password. This password appears once and cannot be recovered. Click Copy, then click Done. Give the password to the new user through a secure channel. They will set their own password the first time they sign in.

If you close the window without copying it, contact Anthuria support and we will issue a new one.

Changing someone's facilities or permission level

  1. In Settings > Team, find the user.

  2. Click Edit facilities on their row.

  3. Check or uncheck facilities to change where they have access.

  4. Click Admin or Staff on any facility row to change their level there.

  5. Click Save.

Removing a user

  1. In Settings > Team, find the user.

  2. Click Remove on their row.

This ends their access to the account. If someone is leaving one facility but staying at others, use Edit facilities and uncheck just that facility instead.

Questions we get

Can a person be an Admin at one facility and Staff at another?

Yes. Permission is set per facility, so you can give someone Admin at the buildings they oversee and Staff everywhere else.

Can an admin grant Admin access at a facility they do not manage themselves?

Yes. Admin permission can be granted at any facility on the account.

I lost the temporary password before I gave it to the new user

Contact Anthuria support and we will issue a new one. The password cannot be retrieved after the window closes.

Someone I removed still has access

Contact Anthuria support and we will confirm the removal went through.

How do I change which product opens when I sign in?

That is a personal setting on the General tab. See Choosing your landing page.

What are the Notifications, Billing, and Connectors tabs?

Those areas are in development and are not available yet.

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